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SCORE   5.0   |   39  REVIEWS
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Ken Hanson
March 23, 2017
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Following the failure of my hot water cylinder, I called John Wheatley and asked for his assistance. He responded promptly and suggested that since the boiler was 16 years old we should upgrade the whole system which would also make the storage tanks in the loft unnecessary. John put forward several alternatives for the new boiler installation location. We decided that the boiler should remain in the utility room and we said we liked having an airing cupboard where we could dry small items of clothing. Without a hot water cylinder that would not be possible but John suggested we have an additional thermostatically controlled radiator fitted in there so we could still have that facility. We were given a fixed price for all the work and John said he would rearrange his existing workload to fit the installation in quickly due to our lack of hot water. The estimated time for all the work was three full days. We rang John back within 2 hours so that he could place orders for all the equipment required for next day delivery. True to his word John and Lewis (John’s son) arrived between 10.30 and 11.00 am the next day. Before any work started John and Lewis protected all the carpets and work surfaces through the house where they would be working and carrying in supplies. The work went very well indeed, old scrap items were removed and placed in their van for disposal. The job was completed and tested in two and a half days. All carpet protectors were removed and any bits vacuumed up before they left. Apart from having a brand new shiny boiler and a now empty airing cupboard you could not tell that they had been and done so much work. The new system has a wireless thermostat in the lounge which now means that the temperature in there is controlled perfectly rather that the old wall thermostat in the hall. The other thing we are so impressed with is the water pressure on the shower units in both bathrooms. The showers are now more powerful. We would recommend John and Lewis to all our friends and family for any plumbing work.

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